Shipping and Returns Policy

Shipping Policy – Sapper Baits

At Sapper Baits, we’re committed to getting your order to you as quickly and affordably as possible. Below you’ll find all the details about how we handle shipping.

📦 Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order has been placed, and another with tracking information when your order ships.

🚚 Shipping Rates & Delivery Estimates

Standard Shipping (3–7 business days): Flat rate of $4.99 or FREE on orders over $50.
Expedited Shipping (2–3 business days): Calculated at checkout.
Overnight Shipping (1 business day): Available at checkout when possible.

Delivery times are estimates and may vary due to carrier delays outside our control.

🌎 International Shipping

At this time, we ship only within the United States.
International shipping options may be added in the future.

📍 Order Tracking

Once shipped, you’ll receive a tracking number via email.
You can check the status of your package anytime on the carrier’s website.

❌ Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations (currently).
Certain promotions may apply only to continental U.S. shipping.

🛡️ Lost or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us at support@sapperbaits.com within 7 days of delivery.
We’ll work with the carrier to resolve the issue and make it right.

🇺🇸 Veteran-Owned, Customer-Focused

We take pride in our mission to deliver tactical, veteran-built fishing lures to your door quickly and securely. Your support helps keep our small business thriving—thank you!

Returns & Refund Policy – Sapper Baits

At Sapper Baits, we stand behind the quality of our products. If you’re not 100% satisfied with your purchase, we’ll do our best to make it right.

🔄 Returns

Returns are accepted within 30 days of delivery.
Items must be unused, in original packaging, and in the same condition you received them.
To start a return, please email us at support@sapperbaits.com with your order number and reason for return.

💵 Refunds

Once your return is received and inspected, we’ll notify you if your refund has been approved.
Approved refunds will be issued back to your original payment method within 5–7 business days.
Shipping costs are non-refundable (unless the return is due to our error or a defective product).

🔄 Exchanges

If you need to exchange an item (e.g., wrong color or product defect), contact us at support@sapperbaits.com.
We’ll ship the replacement once the original item is returned.

🛠️ Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery.
Send photos of the item and packaging so we can quickly resolve the issue.